Return & Refund Policy
Satisfaction Guarantee
At Cajun Relief Cream, we stand by the quality of our products. If you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee on all unopened or lightly used products.
Opened Product Returns
We accept returns for opened products if you are genuinely dissatisfied. To help us improve, we ask that you include a brief explanation of your experience when requesting a return.
Damaged or Defective Items
If your item arrives damaged or defective, we’ll gladly replace it at no cost to you. Please provide photo proof of the damage and keep all packaging materials until your replacement has been processed.
Return Process
To initiate a return or exchange, please email us at sales@cajunreliefcream.com with your order number, explanation (if applicable), and any necessary photos.
Return Address:
Cajun Relief Cream
9115 FM 723 RD, Ste. 550,
#101, Richmond, TX 77406
We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. We are not responsible for returns lost in transit.
Refunds
Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund:
email us at sales@cajunreliefcream.com.